Returns & Exchanges
At Tender Loving Empire, we want you to be completely delighted with your handmade goods. If you are not satisfied with your purchase, we offer returns and exchanges on most items within 30 days of delivery.
Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a return authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once we receive and inspect your items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing